16 jobs, ranges, and how to quote them
Ranges are for the phone; the exact price comes when the tech sees the job. Write your own numbers in the blank column — printing this page gives you a clean sheet to fill in.
| Job | Starter range (CAD) | Your range | Phone-quoting note |
|---|---|---|---|
| Toilet repair | $150–$275 | Flapper, fill valve, running toilet. Most common small call. | |
| Toilet replacement | $450–$850 | Range covers standard vs comfort-height / dual-flush units. | |
| Kitchen faucet replacement | $225–$425 | Assumes customer-supplied or builder-grade faucet; pull-down units sit high. | |
| Bathroom faucet replacement | $200–$375 | Widespread (3-hole) faucets land at the top of the range. | |
| Shower valve / cartridge | $425–$850 | Cartridge swap is the low end; full valve replacement behind tile is the high end. | |
| Garbage disposal install | $275–$550 | New install with existing wiring; add electrical and it becomes a quote. | |
| Drain unclog (single fixture) | $175–$325 | One sink, tub, or toilet auger. Main line is its own line item below. | |
| Main line drain cleaning | $350–$650 | Power auger from cleanout. Pair it with a camera line for roots. | |
| Sewer camera inspection | $275–$475 | Often credited back if the repair is booked with you. | |
| Tank water heater (40–50 gal) | $1,650–$2,750 | Supply cost moves this range — re-check it quarterly. | |
| Tankless water heater install | $3,400–$5,800 | Venting and gas-line upsizing decide where in the range it lands. | |
| Sump pump replacement | $525–$1,250 | Low end = pump swap; high end = new pit work or battery backup. | |
| Pipe leak repair | $225–$525 | Accessible copper/PEX repair. Behind walls or slab = on-site quote. | |
| Frozen pipe thaw | $250–$500 | Winter emergency staple. Quote the range, flag the burst-pipe risk. | |
| Pressure regulator (PRV) | $400–$750 | PRV replacement at the main. Bundle with a pressure test. | |
| Outdoor hose bib | $225–$475 | Frost-free sillcock replacement; interior access sets the price. |
Starter ranges reflect typical Canadian residential service pricing; adjust for your market, suppliers, and drive times.
Want a PDF? Print this page (Ctrl+P / Cmd+P) and choose “Save as PDF” — it prints as a clean black-on-white price sheet, navigation and all the dark styling stripped.
Setting flat-rate ranges that hold up
Price from your invoices, not your gut. Pull your last 20 invoices for each job you do often. The middle of what you actually charged is your range’s center; the spread tells you how wide the range needs to be. If your toilet repairs really ran $140 to $290, a $150–$275 line is honest. If you’ve never done a tankless install, leave the line out — a price book only works if every number on it is one you’d stand behind on a job site.
Make the range wide enough to be true, narrow enough to mean something. A good flat-rate range covers roughly 80% of the versions of that job you see. “$175–$325 to unclog a fixture drain” is a commitment a caller can plan around; “$100–$900 depending” is just voicemail with extra steps. When one job genuinely splits into cheap and expensive versions — a cartridge swap versus a full shower-valve replacement — give it two lines, the way this template does.
Ranges beat single prices on the phone. Quote a single number sight-unseen and you lose both ways: too high and the caller shops on, too low and you’re eating the difference or having an awkward driveway renegotiation. A range does the real job of a phone quote — it qualifies the caller (“yes, that’s in my budget”), sets an honest expectation, and leaves the final number for the person actually looking at the pipe. “Between $450 and $850 to replace it, exact price when our tech sees it” books jobs; “we’ll have to come out first” loses them.
Revisit it quarterly. Water heaters are the canary — supply costs move, and a book that was right in March is quietly costing you margin by September. Put a recurring reminder on the calendar and re-check the five lines you sell most.
This book is exactly what the AI quotes from
CrewMate is an AI front office for plumbing shops — it answers every call 24/7, and when a caller asks “what does a water heater cost?”, it quotes the range from your price book, exactly like this one: “usually $1,650 to $2,750 for a tank unit — the exact price once our tech sees your setup. Want me to book a look?” Then it books the visit into a real slot on your calendar and texts you a summary. The price book isn’t a nice-to-have for that; it’s the fuel. Which is why every CrewMate setup starts by building yours — usually from this very starter catalog, adjusted to your market in a few minutes.
So the template is free either way. If you never use CrewMate, a real flat-rate book will still win you calls — because the shop that says a number books the job, and plumbers miss enough calls already (run yours through the missed-call calculator to see the stakes). And if you want the version where the book answers the phone by itself, see how the AI handles plumbing calls or the flat CAD pricing.
Industry research on plumbing call handling — sources include PM Magazine and Housecall Pro industry reports. Not CrewMate customer data.
Price book questions, answered
What is a flat-rate price book?+
Are these prices right for my market?+
How do I turn this into a PDF?+
What does this have to do with answering the phone?+
Hear this price book answer a call.
Fifteen minutes, live on a real line: the AI quotes ranges from a book like this one and books the job into a calendar. Bring your toughest pricing question.